Frequently Asked Questions
Everything you need to know about your next pair of kicks.
How long does shipping take for limited releases?
Standard shipping typically takes 3-5 business days, while high-demand limited releases may take up to 7-10 business days for processing and delivery.
Are all your sneakers 100% authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from the brands or authorized distributors.
What is your return policy for footwear?
You can return unworn sneakers in their original, undamaged packaging within 30 days of delivery. Please note that some exclusive raffle items may be final sale.
How do I enter a raffle for a new release?
To enter a raffle, you must create an account, verify your payment method, and select your size on the specific product page during the entry window.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Klarna and Afterpay in select regions.